Security & Confidentiality
Security and confidentiality are critical when handling private customer information. With over 22 years of transcription experience, Metrolina Association for the Blind's ABS department has developed secure and efficient state-of-the-art capabilities and maintains the highest quality standards. Extensive electronic and physical security measures have been established to ensure confidentiality of sensitive customer data. We meet the strictest security requirements and rigorous inspections of some of the largest banks in the U.S. MAB exceeds the PCI data security standands and maintains PCI Security Compliance on a quarterly basis.
Turn-Around Time
Depending upon how your statements or documents are delivered to us and the complexity of the data, we can normally provide a 24-72 hour Turn-Around -Time (TAT). Because we measure our TAT performance, we can submit performance reports to customers at various intervals. TAT measurement begins when we receive your data and ends when it is mailed from our facility.
